Why we built an EHR for house calls
VizzitMD builds a HIPAA-compliant CRM and EHR for house-call and mobile medical practices — clinicians who travel to patients rather than seeing them in a clinic. The product exists because home-based care was being run on software that assumed the opposite arrangement. Practices delivering care in patients' homes were stitching together a clinic EHR that ignored travel, a consumer maps app holding patient addresses, spreadsheets tracking the day's visit list, and a fax machine for orders. Every one of those tools worked; none of them knew about the others. VizzitMD was built to be the single system that does, with the drive between visits treated as a first-class part of the clinical day rather than something that happens outside the software.
Built for house calls, not retrofitted
The distinction that shapes every design decision is that a clinic EHR assumes the patient travels to the provider. Once the clinician is the one travelling, a series of assumptions quietly stop holding: that any open slot is as good as any other, that the day is a list rather than a route, that charting happens at a fixed workstation, that a waiting patient is in a room where staff can see them, and that billing codes can be reconstructed comfortably days later. Retrofitting those assumptions is harder than replacing them. VizzitMD starts from the home visit and works outward — which is why scheduling is organised around drive time, why the day is a map, and why the visit is charted in the patient's home rather than that evening. More on what separates a house-call EHR from a clinic EHR →
Who VizzitMD is for
VizzitMD serves solo providers running home visits, multi-provider mobile practices managing a full patient panel, and multi-site groups or health systems that need SSO/SAML, role-based access, and a custom Business Associate Agreement. The common thread is a practice whose clinicians travel to patients, where the drive between visits is a real constraint on how many patients can be seen in a day — and where the software has to understand that constraint instead of working around it.
How we treat patient data
Home-based care makes the patient's address clinical data, which raises a privacy question clinic software never has to answer. VizzitMD is HIPAA-compliant and a signed Business Associate Agreement is available with every plan, including Solo. The specific controls:
- AES-256-GCM encryption. All protected health information is encrypted at rest with AES-256-GCM.
- BAA-eligible geolocation. Routing and geocoding run on Amazon Location Service, which is BAA-eligible, so patient addresses are never sent to a consumer maps API.
- Append-only audit logs. Every action against a chart, order, or claim is logged permanently and cannot be erased or edited.
- Per-practice tenant isolation. Each practice's data is isolated at the tenant level, so one practice can never read another's records.
- Enterprise authentication. Access is controlled through OAuth 2.0 / OIDC, with SSO, SAML, and role-based access available on Enterprise.
Talk to us
The most useful conversation is a walkthrough of a real day — actual visit types, actual drive times, actual orders. Request a demo and we will walk your workflow rather than a canned script, or read the FAQ first.